Barrie goes for experience with new CAO

Carla Ladd, CAO for Kitchener since 2004, assumes new duties in Barrie on Feb. 27

Barrie has a new Chief Administrative Officer to replace the departing Jon Babulic. And she comes with a significant amount of municipal-governance experience under her belt.
Carla Ladd takes over from Babulic on Feb. 27. The city’s new CAO has held the same job with Kitchener since 2004, and has nearly three decades of municipal experience.

“I am absolutely delighted that Barrie will be led by a CAO with such an extensive record of accomplishment in a city that has already tackled many of the challenges facing Barrie,” says Mayor Jeff Lehman. “Carla’s background in Kitchener and in particular her focus on community-building will be a tremendous addition to Barrie and to our organization.”

According to a City press release, Ladd has been a transformational presence for Kitchener, and its municipal government. Her stated strengths include “the engagement of the community through strategic initiatives, responsible risk taking, and partnerships.”
As CAO of Kitchener, Ladd led “successful initiatives” for downtown revitalization (a key Barrie priority), a new customer-service model, and the ‘People Plan,’ “an innovative approach to driving productivity and staff engagement.”
Barrie’s new CAO is an urban planner, and is on the advisory board for the Schulich School of Business, Centre of Excellence in Municipal Leadership at York University. She’s expected to focus on relations between council and staff, community and business partnerships, and innovative approaches to municipal service delivery.
“The City of Barrie is fortunate to have someone of Carla’s caliber join the corporation and we all look forward to the transition,” says Lehman.

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